The most adorable classic vintage underwear online. Free Shipping on all UK orders.
Do you have a question or concern? Are you looking for something special in my shop? Drop me a line and let me know. You have the question and I, hopefully, have the answer. I will get back to you as soon as possible.
I gladly accept exchanges
Contact me within: 7 days of delivery. Dispatch items back within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Vintage fashion items are, by their very nature, of a 'certain age' and not new. This may seem like an obvious statement to make, but vintage items may have small flaws and signs of age that are an acceptable aspect of garments that could be, say, 50 years old. To have vintage items for sale that are factory-fresh and totally unblemished is extremely rare and so anyone buying vintage garments must accept the odd blemish or two. We try to describe these as best we can if they are noticeable. DreamDate does not normally accept returns, however, I do want you to be happy with your purchase. If you find yourself dissatisfied with a purchase in any way, feel free to contact me and I will consider an exchange on a case-by-case basis. Exchanges due to an improperly fitting item will not be granted as all measurements are provided in my listings. Please measure a similar item that fits you well and compare your item's measurements to those of the item listed before purchasing. If you would like further measurements or pictures before buying, I will happily provide them.
In the event that it is decided that an exchange is warranted, the exchange will be for store credit less original shipping cost and seller's fees and will be shipped back at the buyer's expense.
NOTE: Please allow enough time for your items to arrive. DreamDate cannot be held responsible for late deliveries. We always get proof of postage from the Post Office and can furnish a copy on request. Deliveries to MALAYSIA and PEOPLE'S REPUBLIC of CHINA have been problematical in the past and we reserve the right to refuse supply to these places. As mentioned in our Shipping Policy we regret that we are unable to accept responsibility for items lost in transit .
Nylon Nostalgia accepts Credit/Debit cards and PayPal for payment!
Items are usually shipped within 1-2 days of receipt of cleared payment unless orders are received on a long Bank Holiday. We ship items every day apart from Sundays and Bank Holidays when the Post Offices are closed.
IMPORTANT SHIPPING INFORMATION:
All overseas packages are sent via Royal Mail standard airmail service (UK deliveries are Royal Mail 1st Class). Please note that no tracking number will be provided on most orders to enable us to keep shipping costs to a minimum.
If you would like to add insurance to your item, please convo me for an adjusted shipping price.
If you need an item by a specific time, contact me prior to purchasing so we can discuss which shipping method will meet your needs and I will change the shipping price accordingly.
Most items are laundered and ready to wear before being shipped but if the item has original tags or is extremely delicate I will leave it up to the buyer to decide how to best launder it. In most cases I will have hand or machine washed each item. Let me know if you have questions about how to further care for your item after purchase!
Please note that we DO NOT accept responsibility for items lost in transit. We always obtain a proof of posting for every package which we can provide on request. High value orders will be sent with a tracking number and will require a signature on delivery
RESERVING ITEMS: Reserves on items are for a maximum of 7 days. To reserve an item means the buyer intends to make the purchase. Please do not reserve an item if you are not sure whether or not you will purchase it. In the event of a buyer not purchasing with the 7 day period, Nylon Nostalgia reserves the right to return the item to open sale without further consultation.
If you have any questions or concerns whatsoever, and feel that you cannot leave positive feedback, please send me a convo regarding your concerns so that I can try my best to resolve the issue. Please don't just leave neutral or negative feedback before talking to me as I will go out of my way to try to address your concerns.
All items come from a PET and SMOKE FREE home.
Please note that we will NEVER use the personal information you provide for any purpose other than to contact you in case of any queries or problems with your order.
Purchasing from Nylon Nostalgia implies that you have read and agree to the above policies and that you accept these terms.
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